 Have Questions?
We'd be happy to assist you. click here
|
|
Milestones
“Necessity is the Mother of Invention”
Servoyant was built out of necessity. In 1998, the team behind Servoyant began providing remote network monitoring and management services to enterprises. As the business grew and higher demand for MSP services increased, the idea for Servoyant was born. In 2004, the collective knowledge and experience gathered by the team was funneled into development of a platform that could support a growing MSP services business.
Over the next years the platform continued evolving. Based on the lessons of a successful IT service provider as well as customer feedback, the scope of the Servoyant grew into a full monitoring, management, automation, and reporting platform. After successfully introducing Servoyant to other service providers, the team decided to commercially launch Servoyant in 2010.
An amazingly powerful and intuitive network monitoring and management platform that covers all of your IT needs, from the edge to the desktop, including servers and applications.
Servoyant launches new support center, version 3.9 - April 2011
Continuing its trend of innovation and enhancement, Servoyant released version 3.9 of its SaaS-based network monitoring and management platform. With this release, Servoyant builds on an already substantial set of benefits to any IT organization through the addition of the following:
- Automatic discovery, tracking and notification of Dell and HP warranties
- Global Master Agents that allow external monitoring of multiple locations from a single agent
- Top level search that provides for quick access to alerts, tests, devices, accounts, and contacts
- Generic VBScript testing for building custom tests
- Monitoring of StorageCraft ShadowProtect backups
- Integration with Connectwise PSA
- New Test templates for monitoring of HP and Dell printers
- New event log monitors for HP and Dell servers as well as most common antivirus products on the market.
- Multiple enhancements to views, reports, and other features making Servoyant faster and easier to use
In conjunction with this release, Servoyant announced the debut of its new Support Center, located at http://support.servoyant.com. “This new support center vastly improves our ability to service our clients. It gives us a fantastic medium by which we can provide them the latest information about our platform, allowing our community to make better use of Servoyant.,” said Enrique Krajmalnik, newly appointed President and CEO of the company. “We encourage all of our customers and prospects to register in the support center and take advantage of the information we are making available.”
The support center combines access to the Servoyant knowledgebase, troubleshooting guides, and support ticketing system. Channel partners also have access to marketing material, technical documents, and pricing information. “Servoyant is very pleased with our progress so far this year. It sets a great stage for the anticipated release of version 4.0, due out in the 2nd quarter of this year,” added Krajmalnik.
Servoyant 3.8 launches with Added Functionality - November 2010
Servoyant continues improving and refining the Servoyant IT Management platform with new features designed to facilitate overall IT operations. In this new release, key features such as license tracking, management, and compliance reporting have been added. Dynamic, rules-based device groups are now part of the solution, so any action or view can be narrowed in on specific devices. These rules can be built based on device type, role, operating system, and installed software giving maximum flexibility. Additional features and enhancements include a live feed for new job results, account level service view definitions, as well as pre-populated knowledge outlining tests and possible resolutions.
Servoyant 3.6 adds Key Features - September 2010
Version 3.6 of Servoyant has been released with new features aimed at streamlining IT operations. One of the biggest challenges with all systems that perform monitoring and alerting is controlling the alerting noise that can be produced, especially when managing thousands of devices. Servoyant has multiple methodologies that are designed to ensure that alert conditions are actionable before generating the notifications of the condition. In this new release, additional functionality has been added to further enhance Servoyant’s ability to focus on actionable alerts. First and foremost, test schedules have been added, allowing you to granularly define time periods during which alerting should be disabled. Secondly, a maintenance mode feature now allows users of the platform to pause all Servoyant activity on target devices while upgrades or maintenance are being performed. Servoyant is now also available in French.
Servoyant 3.5 Offers Major GUI Upgrades
May 2010
With the launch of Servoyant 3.5, the platform is upgraded with an entirely new GUI framework. Additional search and filtering capabilities are added along with improvements to Servoyant’s asset management and scripting capabilities.
Servoyant breaks the 300 account mark
April 2010
Servoyant reached the key milestone of 300 accounts utilizing the Servoyant platform. These accounts come from all over the United States and Latin America.
Servoyant Agent 2.0 gets smarter
February 2010
With an aim at streamlining IT processes, Servoyant Agent 2.0 is launched with more intelligent discovery, additional device and application support, and key enhancements to the scripting engine.
Computer Troubleshooters USA chooses Servoyant
November 2009
Computer Troubleshooters USA selects Servoyant as its preferred vendor for remote monitoring and management. Key to this choice is the breadth of support for devices and applications, the accuracy of the monitoring, and the support provided by Servoyant’s staff. Computer Troubleshooters is the world’s largest IT franchise organization with 480 franchisees worldwide.
Servoyant 3.0 enhances device management
October 2009
Servoyant 3.0 is released, adding a new system view that facilitates management and monitoring of devices. This release also adds branding support and Autotask integration.
Servoyant announces multi-purpose agent
May 2009
Servoyant releases version 1.0 of the Servoyant multi-purpose agent. This agent automates deployment, discovery, and monitoring while also providing a foundation for performing management and maintenance functions. Automated remediation is a major new feature.
Advanced Analytics key to Servoyant 2.5 April 2008
IT professionals embrace Servoyant 2.5 with the addition of advanced firewall analytics, statistical warnings, trend analysis, and automatic ticket creation. Combined with Servoyant’s previous feature set gives users of the platform new power.
Servoyant 2.0 brandishes a new look
October 2007
With a whole new interface, Servoyant 2.0 is a quantum leap in the evolution of Servoyant. Included in this release are AURA Analysis and alert correlation, integration with Microsoft WSUS, and scheduled maintenance tasks. Additional support for Symantec and Asigra is added.
Sevoyant 1.8 Released
February 2007
Servoyant 1.8 is launched, adding integration support for Tigerpaw Software and monitoring templates for Foundry Networks, Hewlett Packard, and Juniper Networks.
Key Account Acquisition
September 2006
Servoyant acquires several MSP accounts, adding more than 600 core infrastructure devices to the platform.
Servoyant 1.5 Released
June 2006
Servoyant 1.5 goes live. Key new features include scheduled reporting and automated collection of asset information. Templates for devices from Cisco are added.
Illumen selects Servoyant
January 2006
Denver-based Illumen selects Servoyant as its platform of choice for providing managed services to its clientele.
Servoyant 1.0 Released
December 2005
Servoyant 1.0 is released. With a focus on core network infrastructure such as servers and snmp devices, Servoyant 1.0 provides a solid, multi-tenant, SaaS monitoring platform.
|