Milestones
“Necessity is the mother of INVENTION”
Servoyant was built out of necessity. In 1998, the team behind Servoyant began providing remote monitoring and management services to enterprises. As the business grew and higher demand for MSP services increased, the idea for Servoyant was born. In 2004, the collective knowledge and experience gathered by the team was funneled into development of a platform that could support a growing MSP services business.
Over the next years the platform continued evolving. Based on the lessons of a successful IT service provider as well as customer feedback, the scope of the Servoyant grew into a full monitoring, management, automation, and reporting platform. After successfully introducing Servoyant to other service providers, the team decided to commercially launch Servoyant in 2010.
Servoyant 3.5 Offers Major GUI Upgrades
May 2010 – With the launch of Servoyant 3.5, the platform is upgraded with an entirely new GUI framework. Additional search and filtering capabilities are added along with improvements to Servoyant’s asset management and scripting capabilities.
Servoyant breaks the 300 account mark
April 2010 – Servoyant reached the key milestone of 300 accounts utilizing the Servoyant platform. These accounts come from all over the United States and Latin America.
Servoyant Agent 2.0 gets smarter
February 2010 – With an aim at streamlining IT processes, Servoyant Agent 2.0 is launched with more intelligent discovery, additional device and application support, and key enhancements to the scripting engine.
Computer Troubleshooters USA chooses Servoyant
November 2009 – Computer Troubleshooters USA selects Servoyant as its preferred vendor for remote monitoring and management. Key to this choice is the breadth of support for devices and applications, the accuracy of the monitoring, and the support provided by Servoyant’s staff. Computer Troubleshooters is the world’s largest IT franchise organization with 480 franchisees worldwide.
Servoyant 3.0 enhances device management
October 2009 – Servoyant 3.0 is released, adding a new system view that facilitates management and monitoring of devices. This release also adds branding support and Autotask integration.
Servoyant announces multi-purpose agent
May 2009 – Servoyant releases version 1.0 of the Servoyant multi-purpose agent. This agent automates deployment, discovery, and monitoring while also providing a foundation for performing management and maintenance functions. Automated remediation is a major new feature.
Advanced Analytics key to Servoyant 2.5
April 2008 – IT professionals embrace Servoyant 2.5 with the addition of advanced firewall analytics, statistical warnings, trend analysis, and automatic ticket creation. Combined with Servoyant’s previous feature set gives users of the platform new power.
Servoyant 2.0 brandishes a new look
October 2007 – With a whole new interface, Servoyant 2.0 is a quantum leap in the evolution of Servoyant. Included in this release are AURA Analysis and alert correlation, integration with Microsoft WSUS, and scheduled maintenance tasks. Additional support for Symantec and Asigra is added.
Illumen selects Servoyant
January 2006 – Denver-based Illumen selects Servoyant as its platform of choice for providing managed services to its clientele.
Sevoyant 1.8 Released
February 2007 – Servoyant 1.8 is launched, adding integration support for Tigerpaw Software and monitoring templates for Foundry Networks, Hewlett Packard, and Juniper Networks.
Key Account Acquisition
September 2006 – Servoyant acquires several MSP accounts, adding more than 600 core infrastructure devices to the platform.
Servoyant 1.5 Released
June 2006 – Servoyant 1.5 goes live. Key new features include scheduled reporting and automated collection of asset information. Templates for devices from Cisco are added.
Servoyant 1.0 Released
December 2005 – Servoyant 1.0 is released. With a focus on core network infrastructure such as servers and snmp devices, Servoyant 1.0 provides a solid, multi-tenant, SaaS monitoring platform.